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FAQS

Once you click on the ‘Enrol Now button’, you will be redirected to an online booking system where you can add your child’s classes, fill out your contact details and select your preferred payment method e.g. weekly, fortnightly etc. Once submitted you will be redirected to our direct debit form (Payrix) where you will complete your payment details. You will not be charged anything during this process rather emailed an itemised invoice with a breakdown of class fees and discounts. You account will begin being charged a week before your first class commences. Membership will automatically renew each term unless notice is given otherwise. We request 30 days notice in writing for cancellations.

If you move away from the area and our studio can no longer reasonably be accessed by you, we will refund the remainder of your term fees/stop your debits.

Unfortunately, term fees are non-refundable in the case of illness rather a makeup class recommended. We welcome injured students to submit a medical certificate from their doctor or physio as proof of injury and will stop debits until the child is cleared for dance and your debits will recommence.

We do not offer drop-in classes for school-aged students as we believe regular attendance is absolutely necessary to gain improvement.

We have a no-hassle cancellation policy. Simply email accounts@ascendanceacademy.com.au and notify us that your child will not be continuing with classes. Please allow 30 days for your cancellation to be processed.

When you register your child, you understand the registration is for the full calendar year.  The child’s position in the studio is secured in the current term and all remaining terms for the current calendar year.  This allows us to plan for hiring premises, ensuring teachers and resources are available, and providing the best possible experience for your child.

Register For A Free Class Pass

We would love to offer you a FREE CLASS PASS and invite you to trial ANY of our classes!

Once your details have been accepted you will receive an email directly from our Principal, Natasha to discuss the best class options for your child and ensure your registration is a simple and easy process.

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